Refund policy
Because most items are printed on demand and I pay for each item that is printed, I am typically unable to accept returns. All sales are final unless the item is damaged or defective.
If you are seeking to return or exchange due to sizing, we have a few options:
- I can offer you a discount code to purchase the same shirt in a different size at the production cost + $1. (The $1 covers the transaction fees on my end.)
- You can then donate the shirt that does not fit to someone in your community or a local UU congregation.
- OR I can offer the shirt that does not fit to our seminarians on the Bee a Buddy waitlist. If it works for one of them, I'll send you a mailing label to forward the shirt to them directly at their expense. (Our Buddies only ever pay shipping for their shirts.)
- OR if options 2 or 3 are not feasible, or you do not wish to purchase another shirt, you can mail it to me at your expense to use as a sample and I will send you $10 in store credit. (This can be combined with the production cost + $1 offer as well.)
I understand these policies are not conventional, and I am happy to answer any questions you may have. Operating this way helps me keep prices low and is part of how I manage my business in line with my UU values.
I will grant refunds for damaged or defective products, with photographic proof provided.
All refund and exchange requests must be made within 30 days of delivery.
If you have any issues at all with your order, please let me know so we can work together to make it right. Thank you!